How To Spark Positive Transformation (Even When You're Not The Boss!)

One of the unfortunate ironies I regularly see is that people on the front lines often have the best ideas about what's not working in an organization; however, they also have the least power to do anything about it. I've been there, so I know how discouraging this can be.  

In this short video I detail why,  despite discouragement, front line workers DO have influence and how they can use that to help create constructive change.